No one-star reviews for Tipperary entrepreneur

Ballina‑based entrepreneur Stephen O'Sullivan has been named a finalist in this year’s National Enterprise Awards with his company, I Left You a Note 

I Left You A Note Ltd will represent Local Enterprise Office Tipperary at the awards, now in their 27th year, which take place on Thursday 18 June, in the Round Room at the Mansion House in Dublin.

The company delivers an AI‑powered, real‑time guest engagement platform where guests can make complaints in-the-moment, and get a solution, rather than leaving a negative review online when they get home. 

Traditionally, hotels have relied on reception desks, telephone calls and post‑stay surveys to manage guest communication. However, these channels often fail to capture issues as they arise, meaning problems are frequently only discovered after a guest has checked out, typically through negative online.

I Left You A Note addresses this gap by enabling guests to communicate discreetly and instantly with hotel teams through a mobile portal accessed via QR and NFC touchpoints located throughout the property.

Stephen said “I am incredibly honoured to represent LEO Tipperary at the awards final and I feel privileged to join with the other worthy finalists from across the country. The award was announced during Local Enterprise Week last month and while the PR opportunity locally is invaluable and highlights the entrepreneurial activity in the county, the national exposure is priceless for any small business”. 

Head of Enterprise, Anthony Fitzgerald said “The National Enterprise Awards serve to highlight the very best businesses that the Local Enterprise Offices are working with across the country. The diversity of sectors and innovation shown again this year is outstanding and the winners will no doubt produce businesses destined for international success. These businesses have excelled in their areas and have the potential to follow in the footsteps of previous winners to become successful global companies”.

 Local Enterprise Office Tipperary have had recent success at the awards including Nutshed from Nenagh who scooped the South West Regional Award at the competition in 2024. 

The Finalists compete for a prize fund of €50,000 and along with an overall National Enterprise of the Year winner, there are categories for Best Start-Up, Best Export Business, an Innovation Award, a One-to-Watch Award and a Sustainability Award. There is also an Outstanding Achievement award for a business that started with their Local Enterprise Office and has gone on to achieve international growth with the assistance of Enterprise Ireland.